{"id":894,"date":"2022-12-16T09:08:35","date_gmt":"2022-12-16T09:08:35","guid":{"rendered":"https:\/\/pendangnursery.com.my\/refund_returns\/"},"modified":"2022-12-16T09:08:35","modified_gmt":"2022-12-16T09:08:35","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/pendangnursery.com.my\/ms\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"894\" class=\"elementor elementor-894 elementor-14\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-65b551d7 wd-section-stretch elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"65b551d7\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-497702da\" data-id=\"497702da\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-363c0f1c elementor-widget elementor-widget-heading\" data-id=\"363c0f1c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 06-12-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">REFUND & RETURN<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71a4e819 elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"71a4e819\" data-element_type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/pendangnursery.com.my\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-woocommerce.min.css\"><nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">\t\t\t\t<span class=\"breadcrumb-last\">\n\t\t\t\t\tHome\t\t\t\t<\/span>\n\t\t\t<\/nav>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c83e2a0\" data-id=\"c83e2a0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-7ad94ed3 wd-section-stretch elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7ad94ed3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ca12ab9\" data-id=\"3ca12ab9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a0baa1a color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"2a0baa1a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 06-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h4>Return and Refund Policy<\/h4><p>Last updated: December 16, 2022<\/p><p>Thank you for shopping at Pendang Nursery.<\/p><p>If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.\u00a0 The following terms are applicable for any products that You purchased with Us.<\/p><h4>Interpretation and Definitions<\/h4><p><strong>Interpretation<\/strong><\/p><p>The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.<\/p><h4>Definitions<\/h4><p>For the purposes of this Return and Refund Policy:<\/p><ul><li><strong>Company<\/strong>\u00a0(referred to as either &#8220;the Company&#8221;, &#8220;We&#8221;, &#8220;Us&#8221; or &#8220;Our&#8221; in this Agreement) refers to Pendang Nursery Sdn Bhd, Tepi Loji Air Bukit Jenun, 06720 Pendang, Kedah, Darul Aman, Malaysia.<\/li><li><strong>Goods<\/strong>\u00a0refer to the items offered for sale on the Service.<\/li><li><strong>Orders<\/strong>\u00a0mean a request by You to purchase Goods from Us.<\/li><li><strong>Service<\/strong>\u00a0refers to the Website.<\/li><li><strong>Website<\/strong>\u00a0refers to Pendang Nursery, accessible from\u00a0<a href=\"https:\/\/pendangnursery.com.my\/\" target=\"_blank\" rel=\"external nofollow noopener\">https:\/\/pendangnursery.com.my\/<\/a><\/li><li><strong>You<\/strong>\u00a0means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.<\/li><\/ul><h4>Your Order Cancellation Rights<\/h4><p>You are entitled to cancel Your Order within 14 days without giving any reason for doing so.<\/p><p>The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.<\/p><p>In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:<\/p><ul><li>By email: <strong>hello@pendangnursery.com.my<\/strong><\/li><li>By phone number:<\/li><\/ul><p><strong><a href=\"https:\/\/wa.link\/r1gp07\" target=\"_blank\" rel=\"noopener nofollow\">+6012-488 5862<\/a><\/strong><br \/><strong><a href=\"https:\/\/wa.link\/lb73nk\" target=\"_blank\" rel=\"noopener nofollow\">+6013-399 8990<\/a><\/strong><br \/><strong><a href=\"https:\/\/wa.link\/mzcch1\" target=\"_blank\" rel=\"noopener nofollow\">+6012-412 5862<\/a><\/strong><\/p><p>We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.<\/p><h4>Conditions for Returns<\/h4><p>In order for the Goods to be eligible for a return, please make sure that:<\/p><ul><li>The Goods were purchased in the last 14 days<\/li><li>The Goods are in the original packaging<\/li><\/ul><p>The following Goods cannot be returned:<\/p><ul><li>The supply of Goods made to Your specifications or clearly personalized.<\/li><li>The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.<\/li><li>The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.<\/li><li>The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.<\/li><\/ul><p>We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.<\/p><p>Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.<\/p><h4>Returning Goods<\/h4><p>You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:<\/p><p>Tepi Loji Air Bukit Jenun, 06720 Pendang, Kedah, Darul Aman, Malaysia<\/p><p>We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.<\/p><h4>Contact Us<\/h4><p>If you have any questions about our Returns and Refunds Policy, please contact us:<\/p><ul><li>By email: <strong>hello@pendangnursery.com.my<\/strong><\/li><li>By phone number:<\/li><\/ul><p><strong><a href=\"https:\/\/wa.link\/r1gp07\" target=\"_blank\" rel=\"noopener nofollow\">+6012-488 5862<\/a><\/strong><br \/><strong><a href=\"https:\/\/wa.link\/lb73nk\" target=\"_blank\" rel=\"noopener nofollow\">+6013-399 8990<\/a><\/strong><br \/><strong><a href=\"https:\/\/wa.link\/mzcch1\" target=\"_blank\" rel=\"noopener nofollow\">+6012-412 5862<\/a><\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>REFUND &#038; RETURN Return and Refund Policy Last updated: December 16, 2022 Thank you for shopping at Pendang Nursery. If,<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-894","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pendangnursery.com.my\/ms\/wp-json\/wp\/v2\/pages\/894","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pendangnursery.com.my\/ms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pendangnursery.com.my\/ms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pendangnursery.com.my\/ms\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pendangnursery.com.my\/ms\/wp-json\/wp\/v2\/comments?post=894"}],"version-history":[{"count":0,"href":"https:\/\/pendangnursery.com.my\/ms\/wp-json\/wp\/v2\/pages\/894\/revisions"}],"wp:attachment":[{"href":"https:\/\/pendangnursery.com.my\/ms\/wp-json\/wp\/v2\/media?parent=894"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}